Common Issues Reported by 2019 Honda Pilot Owners
The 2019 Honda Pilot got some important updates, but owners report it came with a frustrating list of recurring problems that range from transmission troubles to electronics gremlins.
Honda refreshed the Pilot for 2019 with a new look, a revised infotainment system, and important updates to its nine-speed automatic transmission . Honda Sensing® safety features also became standard across all trims . While professional reviewers noted the improvements, real-world owners tell a more complicated story. Here’s what you should know if you’re considering a used 2019 Pilot.
The Most Talked-About Issue: Transmission Trouble
If there’s one complaint that pops up more than any other, it’s the transmission. Honda updated the nine-speed automatic with new hardware and software to fix rough shifting, but the changes didn’t fully solve the problem .
Drivers frequently report the transmission hunting for gears, hesitating when you punch the gas, and shifting roughly at speeds between 20–30 mph . One owner described it as a “nightmare about to begin,” with dealers telling them they couldn’t reproduce the issue . Another reported needing to replace transmission fluid every 30,000 miles — much more often than they expected from a Honda .
Some owners have even needed full transmission replacements . The six-speed automatic on lower trims has its own set of concerns, including torque converter issues that cause RPM fluctuations and surging .
Recalls: More Than a Handful
Multiple owners report dealing with an overwhelming number of recalls. One person said their 2019 Pilot had “at least 11 recalls” and was going on their third fuel pump at just 68,000 miles . The fuel pump recall was significant enough that some owners had to wait over a year for replacement parts, leaving them worried about highway driving .
Electronics and Infotainment Glitches
Consumer Reports data shows in-car electronics are a major trouble spot for the 2019 Pilot . Owners report:
- The infotainment screen going blank while driving, requiring a restart
- Apple CarPlay® working inconsistently
- Backup camera display issues
- Speaker crackling and radio problems
- Audio system picking up excessive road noise during calls
One owner was told they’d need to pay for an entirely new infotainment system shortly after the warranty expired .
Electrical System Complaints
Beyond the infotainment screen, owners report other electrical gremlins:
- Multiple battery failures, sometimes leaving owners stranded
- The auto start-stop system failing to restart the car
- Interior lights blowing fuses repeatedly
- Keyless entry and Bluetooth randomly activating when the car is off
One California owner described a factory engine management software issue that prevents the alternator from properly charging the battery, calling it a “well understood problem on Pilot forums” .
Climate Control and Air Conditioning Failures
A concerning number of owners report air conditioning failures. One owner said the A/C “failed four times in four years of ownership” . Others report the system stops blowing cold air after about 45 minutes of highway driving . Some owners also complain the footwell heating is “woefully inadequate” during cold weather .
Suspension and Ride Quality
Multiple reviews mention a harsh ride, especially on Elite models with 20-inch wheels . Owners report feeling every bump and experiencing excessive road noise . Some have needed suspension work including strut replacements and lower control arm bushings .
Fuel System Issues
Fuel pump problems are a recurring theme, with multiple recalls addressing faulty pumps . Some owners also report catalytic converter issues and oxygen sensor problems .
What Owners Say: The Good and The Bad
“The air conditioning has failed four times in four years of ownership. The accident mitigation system is useless and dangerous.” — Wolfgang H., Cars.com review
“I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. I never EVER changed my transmission fluid on my 2001 — 289k miles Toyota Highlander.” — Jose R., Cars.com review
“The vehicle hesitated when you took a turn and stepped on the gas, not much response.” — Anonymous owner, Consumer Reports
“Original battery failed with 15000 original miles. Battery is unique for the Pilot.” — Anonymous owner, Consumer Reports
Is the 2019 Honda Pilot Still Worth Buying?
The answer depends on your risk tolerance. Professional reviewers still recommend it, calling it a “top-notch family hauler” with a roomy interior, comfortable seats, and strong V6 power . Many owners report positive experiences as well, praising its space, versatility, and reliability .
But the transmission concerns, battery issues, and infotainment gremlins are hard to ignore. If you’re considering a 2019 Pilot:
- Get a thorough pre-purchase inspection from a trusted mechanic
- Check for open recalls using the VIN
- Test drive at various speeds — especially between 20–30 mph
- Ask about transmission service history — was fluid changed regularly?
- Consider an extended warranty for peace of mind
The Pilot’s reliability rating is “Above Average” according to RepairPal, ranking 15th out of 32 midsize SUVs . But Consumer Reports notes the 2019 model is less reliable than other cars from the same model year . For some families, it’s still a great choice. For others, the headaches just aren’t worth it.
Do you own a 2019 Honda Pilot? Share your experience in the comments below.
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